Kitty’s Little ShopThe app

A helping paw

Questions about playing, purchases or setting up your shop? An adult can contact Dzmitry Paplauski by email.

Email support

Please include the app version, device model, iOS version and a short description of what happened. Do not include a child’s personal details, an Apple Account password or payment card information.

Help with your shop

Getting started

Add a few products to the basket, take play money and start the next customer. You can replay the introduction from the game menu. The coins in the game are pretend money.

Finding purchases and restoring access

Open the shop picker or kitty picker and expand the section for grown-ups. After the adult check, use Restore purchases with the Apple Account used for the original purchase. A purchased shop includes its themed kitty; separate kitty costumes do not include a shop.

QR labels and camera

In Products and prices, open Print and complete the adult check to create product labels. Allow camera access when prompted and scan a label from the selected shop in good light. You can also add products by tapping them.

NFC tags

NFC requires a supported device and compatible writable tags. Use the adult NFC section to write the product code, then scan the tag in that shop. If NFC is unavailable, use QR or tap products.

Printing

An adult can print or export the PDF. For labels, select the matching paper size and use 100% scale. Printer support depends on the device, connection and printer app; exporting a PDF lets you use a compatible manufacturer app.

Product photos

In Products and prices, open a product and tap its picture. Choose From Photos and complete the adult check to select an image. Save the product to keep the change. You can choose an emoji again at any time.

Deleting local data

Delete products in shop settings. Deleting the app removes its local data; offloading may retain it. Backups and exported PDF files are managed separately on your device or by the recipient.

Apple handles payments and refund requests for App Store purchases. Apple’s refund instructions.